Privacy Policy
How we use enquiry details and website information. Updated 11 October 2026.
Who handles your information
Fitted Bathrooms Cumbernauld is based at 61 Deerdykes View, Westfield, Cumbernauld, G68 9HN. Contact quote@fittedbathroomscumbernauld.co.uk about your personal information.
Information you give us
When you enquire, we receive the name, contact details, postcode, bathroom choices and message you provide. Calls, WhatsApp messages and home visits may also give us photographs, your address, measurements and information needed to quote or carry out the work.
How we use it
We use this information to respond, arrange a visit, prepare a quote, carry out agreed work and provide aftercare. Depending on the purpose, we rely on steps towards a contract, the contract itself, our legitimate business interests or your consent. We do not sell your personal information.
Services that receive information
Formspree processes website enquiries for us. If you use WhatsApp, that service processes the messages you send. A finance application involves the relevant provider; its information and terms are supplied before you apply. Google Analytics receives website usage information only if you choose to allow analytics here.
Website analytics and your choice
Optional Google Analytics helps us understand website use, such as pages viewed and interactions. Analytics can involve online identifiers and device information; it is not described here as completely anonymous. Choose Allow analytics or Decline analytics in the website notice. You can change the choice with the Cookie settings control in the footer.
How long information is kept
Our retention policy keeps enquiry information for up to 24 months after the last interaction and customer project records for up to six years after completion, where needed for the work, aftercare or legal records. Contact us about the information held for your enquiry or project.
Your information rights
Depending on the circumstances, you can ask to access, correct or delete information, restrict or object to its use, or receive a portable copy. You can withdraw consent where consent is the basis for processing. Email us to make a request. You can also complain to the Information Commissioner’s Office.
Security and updates
The website uses HTTPS. Access to enquiry and project records is limited to those who need it for the work. This page will be updated if the way information is handled changes.